I wrote the book in 2023, and it details the simple change methods that can be used and utilised in all firms, for whatever type of process issue you are facing.

Processes don't have to be broken to require improvement. If they are not achieving what you require of them, this requires a change.

The book details in easy to understand steps how to identify the processes that are not working as required. Through to how to identify the best solution, and how to implement and maintain the chosen new way of working.

You can search for the book on Amazon, eBay and Etsy.